What Is SOA Record?
An SOA (Start of Authority) record contains administrative information about a DNS zone, including the primary nameserver, the responsible party's email, and timing parameters for zone transfers and caching.
Why It Matters
Every DNS zone has exactly one SOA record. It’s the authoritative starting point that tells other DNS servers how to handle the zone — how often to check for updates, when cached data expires, and who’s responsible for the domain.
For domain forwarding, SOA records are transparent — you never need to touch them. They’re maintained automatically by your nameserver provider.
How It Works
A SOA record looks like this:
example.com SOA ns1.namecheap.com admin.example.com (
2026042001 ; serial number
3600 ; refresh (1 hour)
900 ; retry (15 minutes)
1209600 ; expire (2 weeks)
300 ; minimum TTL (5 minutes)
)
The serial number increments every time a DNS change is made. Secondary nameservers compare serial numbers to know when to pull updated records.
SOA and Domain Forwarding
SOA records live at the apex domain level — the same level where CNAME records are restricted. This is one reason why Domain Forward uses A records (not CNAMEs) at the apex: SOA, NS, and A records can coexist on the same name, but CNAMEs cannot share a name with any other record type. See ALIAS records for the workaround.
Related Terms
Related Features
Frequently
asked questions
No. SOA records are managed automatically by your DNS provider and nameservers. Domain Forward only requires A and CNAME record changes.
The primary nameserver name, admin email, a serial number (incremented on each change), and four timers: refresh interval, retry interval, expire time, and minimum TTL.
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